Why has my account been locked (deactivated)?
At EarthPaper, we aim to provide a seamless platform experience for our customers. However, there may be situations where account access is restricted. Account locks can occur for several reasons. Please check the possible reasons for account locks below.
Account lock (deactivation) due to abnormal login attempts.
Accounts that have experienced abnormal login attempts may be locked (deactivated) as a precaution to prevent potential identity theft. If the lock persists due to issues with the account holder's usage environment, please contact our support team to address any difficulties in accessing your account.
Access has been restricted due to users' inappropriate behavior.
EarthPaper enforces strict restrictions on actions that may cause harm to others. Accounts may be locked (deactivated) for reasons such as indecency, obscenity, violence, or the promotion of hatred, based on all data recorded within the EarthPaper platform, including nicknames and comments.
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In cases where actions are deemed likely to cause discomfort to others or create a negative perception
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Use of profanity or vulgar language.
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Hateful information and remarks.
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Use of names or terms that may infringe on third-party trademarks or copyrights.
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Use of names or terms that are considered unacceptable according to the social norms of certain countries.
