To complete your EarthPaper membership registration, you must verify your account through the confirmation email. If you haven’t received the email, please review our checklist.
Checklist:
•
Ensure that the email address used during sing-up is correct
•
Mailbox full? The verification email might not reach you
•
Check your spam folder
◦
For Gmail Users :
1.
Go to Gmail.com and log into your account.
2.
Click the gear icon at the top right corner and select 'See all settings.'
3.
Navigate to the 'Filters and Blocked Addresses' tab.
4.
Under the 'Safe Senders' section, click 'Create a new filter.'
5.
Enter earthpaper@naraspace.com in the 'From' field.
6.
Click 'Create Filter' and ensure 'Never send it to Spam' is checked.
7.
Finally, click 'Create filter' again and try sending the email once more.
◦
For Naver Mail users, please follow [How to Allow New Sender] and add earthpaper@naraspace.com to your list of verified connections under [Settings] > [Spam Settings] > [Allow/Block]. Once complete, try re-submitting your registration.
Other Issues
•
The EarthPaper platform may be experiencing a temporary issue. Please try again later.
◦
Email delivery may be delayed due to server traffic. Please stand by.
•
If you have completed all the steps in the checklist and still have not received the verification email, the issue may lie with your email service provider
•
This may be due to a temporary network error. Please try again after later.